A potential client contacts three firms at once — the one that responds first gets the case. This template runs intake 24/7, explains your practice areas, and books consultations without ever giving legal advice.
Deploy this template freePractice areas, fees, process
Top questions handled
No legal advice given
Compliance
Name, case type, contact
Intake info collected
< 10 min
Setup time
See how the chatbot handles real conversations in each scenario. Every script is customizable — just add your business details.
Qualify prospective clients by collecting case details and routing to the right attorney.
Example conversation
Welcome. How can we help you today?
I need a divorce lawyer
I understand this is a difficult time. I can help connect you with the right attorney.
A few questions to get started:
- Is this a contested or uncontested divorce?
Contested
Are there children involved?
Yes, two kids
Understood. For contested divorces with custody matters, I'd recommend speaking with one of our family law attorneys.
To schedule a consultation, I'll need:
- Your name?
- Best phone number?
- Preferred time for a callback?
Our initial consultations are 30 minutes and confidential.
Explain your practice areas, typical processes, and what clients can expect.
Example conversation
We practice in several areas:
Which area are you interested in?
Personal injury
Our personal injury team handles:
⚖️ Car accidents
⚖️ Slip and fall
⚖️ Medical malpractice
⚖️ Workplace injuries
⚖️ Product liability
We work on a contingency basis — **you pay nothing unless we win.** No upfront fees.
Would you like to discuss your case with an attorney?
Schedule initial consultations and collect preliminary case information.
Example conversation
Would you like to schedule a consultation?
Yes
I'll set that up. Consultation options:
📞 Phone consultation (30 min, free)
🏢 In-office meeting (45 min, $150 — waived if you retain)
📱 Video call (30 min, free)
Which do you prefer?
Phone consultation
Available times this week:
📅 Wednesday 10:00 AM
📅 Thursday 3:00 PM
📅 Friday 11:00 AM
Which works best?
Answer common questions about fees, processes, timelines, and what to bring to consultations.
Example conversation
Common questions I can help with:
How much does a consultation cost?
It depends on the practice area:
✅ Personal Injury — Free (contingency basis)
✅ Family Law — $150 initial consultation
✅ Business Law — $200 initial consultation
✅ Estate Planning — Free 15-minute phone screening
Most consultation fees are applied to your retainer if you choose to move forward.
Set up your legal services chatbot in under 10 minutes. Add your website, customize the tone, and launch.
Start free — no credit card requiredWant the full picture? Read our comprehensive guide on AI chatbots for legal services — including ROI data, feature deep-dives, and implementation strategies.
The chatbot collects preliminary information only — name, contact details, and a brief description of the matter. It does not store or transmit privileged information. Detailed case discussions happen directly with your attorneys through your existing secure communication channels.
No — and it's explicitly programmed not to. The chatbot provides general information about your practice areas and processes (from your website content) and routes specific legal questions to your attorneys. The system prompt includes strict guardrails against providing legal advice.
The chatbot collects only what's needed to route and qualify the inquiry — name, contact info, practice area, and a brief description. No sensitive case details, financial information, or privileged communications are collected through the chatbot. All substantive intake happens with your team directly.
Yes. The AI responds based on your published website content. If your personal injury page explains contingency fees and your family law page lists hourly rates, the chatbot will give the correct answer based on the practice area the visitor is asking about.
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Join businesses that have automated support, captured more leads, and cut response times to zero — no code required.
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